Fortigate FAG series Indonesia
Fortigate FAG series Indonesia – takes great care to ensure our customers are satisfied with our product and support. Our FortiCare support offering is specifically designed to give you the support you need for all Fortinet products and services anywhere in the world you are.
Fortigate FAG series
Fortigate FAG series Indonesia – takes great care to ensure our customers are satisfied with our product and support. Our FortiCare support offering is specifically designed to give you the support you need for all Fortinet products and services anywhere in the world you are. With FortiCare Services, you can be sure that your Fortinet security infrastructure is performing at its best and protecting your important assets and data. FortiCare services include Support Services and Advanced Services.
Support Sevcie FortiCare
Fortigate FAG series Support Services provides you with global support on a per-product basis. By subscribing to this service, you will receive timely responses to any technical issues as well as complete visibility on the progress of ticket resolution. All FortiCare Support Services include firmware upgrades, access to a support portal and related technical resources, technical incident reporting (via web, chat and phone), and hardware restore options.
FortiCare 8×5 Services
Get access to technical support via a web portal, online chat system and telephone, including returns and replacements for hardware failures. You will also have fast and easy written access to technical support requests.
FortiCare 24X7 Services
If you need round the clock access to mission-critical support services, 24 × 7 service will meet your requirements. You will have access to 365x24x7 technical support as well as advanced replacement services for hardware failures.
FortiCare 360 D Advanced Security Support and Cloud Subscription Services
Fortigate FAG series 360 Advanced Service Technical Support is “a pound of prevention,” combining Fortinet cloud-based analytics with premium support to enable organizations to take a more proactive approach to rapid detection and fixing of current and potential security and performance issues associated with FortiGate. and FortiWifi tools to avoid breaches and downtime. Equipment misconfiguration contributes to most of all security breaches and nearly half of all network downtime. To solve this, FortiCare 360 provides:
24x7x365 “Advanced Services” Technical Support, Continuous monitoring of FortiGate / Wi-Fi environmental and health statistics, Proactive health checks and automated alerts of potential security and performance events and issues, Personal and comprehensive monthly device reports, Best practice advice and guidance from Advanced Services Engineers for optimal performance, Monthly notification of observed malware events.